Frequently asked questions

Below, we have compiled a list of the most frequently asked questions concerning our services.

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Is it legal to purchase reviews?

One clear answer: Yes. We have compiled further detailed information concerning the purchase of ratings here.

How many stars will I receive for my product/business?

In order to convey ratings that are legal, it is absolutely essential that product testers are able to work and evaluate impartially. It is therefore not possible to provide the tester with prefabricated texts and the number of stars.

We do however guarantee to find you the best reviewer for your product or service respectively. In addition to this, you may also emphasize several points that the tester should pay particular attention to.

We are certain that there is always someone who will love your product or business just as much as you! If you are not satisfied with our service, we offer you a 30-day money back guarantee.

Is a positive review guaranteed?

We guarantee that we will find you the right product tester from our large pool that appreciates your product or service and will evaluate it accordingly. If you are not satisfied with our service, we offer you a 30-day money back guarantee.

What are verified reviews?

On platforms such as Amazon, reviews are marked with the “Verified Purchase” stamp if the product’s purchase can be proven – the product must therefore be directly purchased through Amazon.

A review is non-verified if the product has been purchased through another website or in a different shop. Despite this, customers still have the opportunity to review the product on Amazon. The review will nonetheless not be marked as a “Verified Purchase”.

What makes Fivestar Marketing different from other agencies?

We convey only high-quality reviews in cooperation with verified, English-speaking product testers. Our employees will accompany you throughout the entire campaign and a personal contact partner will be available to answer any queries at any time.

If you are not satisfied with our service, we offer you a 30-day money back guarantee. Needless to say, as a business in Germany, we will issue you with an official VAT invoice.

In principle, you should be wary of other providers from abroad. Look at their internet presence and the company’s imprint carefully. Does this company actually exist? It is often the case that untrustworthy providers are based in Spain, Portugal, or outside of Europe. Reviews are often automatically written by foreign testers with poor English skills or bots/computers.

Will I receive an invoice?

After paying through our online shop, you will receive a VAT invoice from us. We possess a valid German VAT number, which you can check at any time.

Which payment methods are offered?

You can pay directly on our online shop through bank transfer, PayPal and credit card. For individual campaigns, it is possible to pay on invoice, although a down payment may be necessary in advance.

Is it worthwhile to purchase reviews?

The secret has long since been out that products and services with many and positive reviews sell significantly better, and increases in revenue of 50-60% are not rare. In an age where online shopping is of great importance, positive reviews on well-known trading platforms such as Amazon and eBay and the respective review portals for services/businesses are essential for long-term success.

How long do reviews stay on my product’s page?

We convey only genuine and policy-compliant reviews, which are permanently visible on your product page. With us, you will not receive any automatically generated reviews that can be eliminated by filters!